Terms and Conditions



With each order, the USER automatically accepts the General Terms of https://rakursi.com/en/onlineart/

The USER declares that he is familiar with these General Terms and Conditions and agrees to be bound by the rules described in them when making any order from the online store https://rakursi.com/online art.

These General Terms and Conditions are general terms and conditions of distance sales contracts within the meaning of the Consumer Protection Act between GALLERY “RAKURSI” Ltd., Sofia, 4A Han Krum Str., UIC 121203439, hereinafter referred to as brevity GALLERY, on the one hand, and on the other – the person who has agreed to these General Terms and Conditions, hereinafter referred to as USER, in connection with the application and purchase of works of art through an e-commerce site https: // rakursi. com / online art.

Article 1. The GALLERY provides the USER with the opportunity to purchase the works of art offered in the e-shop in compliance with these General Terms and Conditions.

Art.2. THE GALLERY publishes its offers on the website https://rakursi.com/en/onlineart/

with the following information:

– image and main characteristics of the work of art;

– the selling price of the work;

– information on the methods of payment – money transfer by bank transfer or credit card;

– the right of the USER, the conditions and the manner of withdrawing from the contract and the conditions under which the work of art may be returned, except in cases under the Consumer Protection Act;

Art.3. To obtain the right to make valid purchase orders for those offered at https://rakursi.com/en/onlineart/

artworks, the USER should indicate the address for receiving the order, e-mail address and current telephone number. The USER guarantees that the data he provides is correct, complete and accurate and will change them in a timely manner if the latter changes. No part of this data will be used by the GALLERY for other purposes.

Art.4. By providing the information requested above, the USER agrees “online” to these General Terms and Conditions, which is considered bound by their terms. From the moment the USER is bound by the provisions of these General Terms and Conditions, the possibility arises for the same to make valid requests for the purchase of works of art offered at https://rakursi.com/online art.

Art.5. The USER can place orders for the purchase of works of art using the online purchase function (“Online Purchase”). The online purchase function is specified in the services with the “BUY” button. When the USER places an order through the “Online Purchase” function, the USER is required to complete the transaction, subject to these General Terms and Conditions. The customer receives a confirmation with the order number, with which it is considered accepted.

Art.6. After placing the order, the GALLERY notifies the USER of its acceptance at the e-mail address specified by him/her. A representative of the GALLERY takes action to contact the USER in order to specify the delivery time of the requested work of art. In case of incomplete or wrong address, e-mail address and/or telephone number when submitting the application, the order is considered invalid and the GALLERY is not obliged to perform it. The request takes effect between the parties from the moment of confirmation between the contacting representative of the GALLERY and the USER, who submitted and executed the specific request.

Art.7. All prices are in Bulgarian leva, for one piece. The prices are final and include all taxes and fees, except for local taxes, fees and duties for all countries outside Bulgaria. The costs for packaging and delivery on the territory of Bulgaria are at the expense of the GALLERY. The ordered work of art is sent from the GALLERY after receiving the corresponding price, in the manner specified in these General Terms.

Art.8. Delivery to the territory of Bulgaria is made with the courier company In Time Ltd. within seven working days of the order. The work of art ordered for purchase is delivered with appropriate /according to its type/ packaging and transport to the address specified by the USER for delivery within a sufficient period according to the circumstances, agreed between a representative of the GALLERY and the USER.

Art.9. The costs for packaging and delivery outside the territory of Bulgaria are at the expense of the USER. Delivery outside the territory of Bulgaria is made with the courier company UPS. The USER should contact the GALLERY to obtain information on the price of packaging, delivery and local taxes and fees to be paid. These costs, as well as the price of the ordered work of art are paid to the GALLERY before sending the work to the USER.

Art.10. The sending and receiving of the works is carried out in accordance with the General Terms and Conditions for the relations with the users of IN TIME Ltd provision of courier services for shipments on the territory of Bulgaria and in accordance with the Terms and Conditions of UPS for the carriage of shipments in respect of shipments outside the territory of Bulgaria.

Art.11. The costs of returning to the GALLERY of a shipment not received by the USER, as well as all costs related to a shipment not received by the USER, are at the expense of the USER. The amount of these costs will be deducted by the GALLERY from the price paid by the USER of the work ordered by him/her and the USER will be reimbursed only the remaining difference between the price paid and the cost of returning an unreceived shipment.

Art.12. The GALLERY:

takes care of the information on the website https://rakursi.com/en/onlineart/

– to keep always accurate and up to date;

– is not responsible for failure to provide access to the e-shop, as well as for non-processing or untimely processing of purchase orders in the event of circumstances beyond its control – cases of force majeure, accidental events, problems in the global Internet;

– does not guarantee that access to the store will be uninterrupted, timely, secure and error-free, insofar as this is beyond its capabilities, control and will.

Art.13. The USER is obliged:

 – to indicate the exact and valid telephone number, delivery address and e-mail address for correspondence;

– to pay the price of the work of art claimed by him;

– to receive the artwork.

Art.14. The USER has the right to:

– have online access to the GALLERY, subject to the conditions and requirements for access, except in circumstances beyond the control of the GALLERY – cases of force majeure, accidental events, problems in the global Internet;

– have access and correct his/her personal information online;

– refuse to receive the work ordered by him/her in compliance with the legal requirements / the Law on Obligations and Contracts, the Law on Consumer Protection /.

Art. 15. The period for exercising the right of withdrawal from the contract is 14 days. In this sense, according to Art. 50, paragraph 1 of the CPA, the USER has the right to withdraw from the contract from a distance, without stating a reason, without paying compensation or penalty and without paying any costs, except for the cost of returning the work of art. The returned work must be in the same condition in which it was sent to the USER. In case of damage, the GALLERY reserves the right not to refund the amount paid for the artwork.

Art.16. For the exercise of the right to withdraw from the contract, the GALLERY provides the USER with a standard sample form provided by law. After receiving the withdrawal from the contract, the GALLERY must confirm its receipt to the USER. Within 14 days, the GALLERY is obliged to refund the amounts paid by the USER for the purchase of the work. The costs that are at the expense of the USER are those for the return delivery of the artwork to the GALLERY. The refund is made after the GALLERY receives the work back. The GALLERY refunds the amount received by it by transferring it to the account of the USER, from which it received the payment.

Art.17. The contract between the parties is terminated in the event of any of the following circumstances: termination of the GALLERY; termination of the e-shop; by giving one week’s notice to the other party, in case of non-fulfillment of its obligations under the contract or in other cases provided by law.

Art.18. The written form is considered complied by sending an e-mail, pressing an electronic button on a page with content to be filled in by the USER or marking in a field on the website of the GALLERY and the like, as long as the statement is technically recorded in a way that allows be reproduced.



All copyrights and related rights are settled in accordance with the current legislation of the Republic of Bulgaria. Artists retain their full copyright in works of art, including after they have been sold.

The consumer who intends to export a work of art abroad needs to be informed in advance about the export regime.

The works of art are offered for sale in the condition in which they are at the time of offering, published and described at https://rakursi.com/online art.

The colors of the pictures displayed on the website may differ from the original ones.

The user can view and use the website, the online sales platform of the online store and their content for personal use only.

The content of the platform is subject to copyright and any use of entire works or details of them without the express permission of the GALLERY will be sanctioned in accordance with copyright law.

We want to assure all our customers that our team is ready to answer any questions related to the use of the website and the purchase of works through the online store. Detailed information on how to contact us is available on the website.


For the purposes of these General Terms and Conditions, the following terms and expressions used in these General Terms and Conditions have the following meanings:


“Website” is a dedicated site on the World Wide Web, accessible through its unified address (URL) over HTTP, HTTPS or another standardized protocol and containing files, programs, text, sound, picture, image or other materials and resources.


 “User” in a broad sense is a natural person who has reached the age of 18 or a legal entity and has agreed to these General Terms and Conditions.


 “Consumer” in the narrow sense is a consumer within the meaning of § 13, item 1 of the additional provisions of the Consumer Protection Act.

 “E-mail” is an electronic means of storing and transmitting electronic messages over the Internet via standardized protocols.

The provisions of the current legislation in the Republic of Bulgaria shall apply to the unsettled issues.




The personal data we collect are:

– e-mail address for correspondence;

– shipping address;

– phone number.


All personal data and communications are protected by an SSL certificate when entered.

All stored data is protected.

We do not sell and will never sell your personal data to third parties.

If you buy a work of art from https://rakursi.com/online art,

we will store your data necessary for the processing and delivery of the order as long as we have the technical ability to do so.

You can also send a request to https://www.rakursi.com/contacts-us/ if you want your information deleted forever.

You have the right to request a copy of the information we store about you at any time.

If you would like to receive a copy of some or all of your personal information, please email us at the following address:


You can contact us to correct or remove the information stored about you.

The General Terms and Conditions may be changed unilaterally by the GALLERY, which after making the changes is obliged to notify the USER by sending an e-mail and/or posting a notice in a prominent place on the website. The changes in the General Terms and Conditions do not affect the relations between the USER and the GALLERY, which arose with a valid application for the purchase of goods submitted before the notification.

In case of cancellation of an order, the USER is obliged to immediately notify the GALLERY of his/her wish and to send via e-mail a standard declaration of withdrawal with the following information:



Standard form for exercising the right to withdraw from the contract:



(fill in and send this form only if you wish to withdraw from the contract)


– To (name of the trader, his geographical address and, where applicable, his fax number and e-mail address to be filled in by the trader)

– I hereby inform that I withdraw from the contract concluded by me / us * for the purchase of the following goods * / for the provision of the following service *

– Ordered on * / received on *

– Name of the user (s)

– Address of the user (s)

– Signature of the user (s) (only if this form is on paper)

– Date


* Delete where not applicable.